Services
Security Imperative
While many variables affect Web application security, improving security in a few key areas can help eliminate vulnerabilities. It's critical that security be included in the initial Web design and not retrofitted after the application is developed. While some experts argue over where and when security integration and testing should be applied in the development life cycle, no one would argue that it is an essential ingredient.
Integrating security into the application development life cycle is not an all-or-nothing decision, but rather a process of negotiation within policy, risk and development requirements. Determining security areas right during the definition stage of application development helps in adhering to the risk tolerance in the context of the organization.
At Chic, right from inception, the nature of our clients has ensured that the security aspect of application development is ingrained in our DNA. Identifying threat areas, reviews of application design and code design, risk assessment and mitigation are undertaken on a regular basis for our clients
In order to maintain the strong security posture established, we employ periodic security checks of all critical applications and controls. Securing an application is adequate for that moment in time, but new risks are introduced every day that could affect its security.
Content Management
In a world where the pace of change is rapid and regular, content featured on your Website cannot stay static. Fast and easy content and design updates, through an easy-to-use Web content management system, enables you to use your Website as the most effective communication tool.
In the last over-a-decade of our existence we have served clients who require content to be served to their respective clients piping hot. Millions of end customers using the information provided on our client sites have benefitted immensely.
We, on our part, have served our clients at the oddest of hours just to ensure that the client succeeds. It surely needs the mindset to serve, "at any cost".
We have clocked the fastest turnaround times for addressing any service request, on a sustained basis year after year. And quite expectedly, we have retained 90% of our clients for a fairly long time.
Site Maintenance
We understand your business processes and the business logic and we constantly indulge ourselves in improving the application so that it gives you improved performance.
We also understand that any application including the content displayed on your website undergoes several changes over a period of time and evolves. This warrants regular checking of the performance of our solution with respect to its various features. We undertake periodic tests on our solutions including security testing, WCAG Compliance, functionality-to-requirements verification, GUI usability and HTML standards compliance testing and performance/stability testing.
Our application maintenance and support services are aimed at ensuring stable and uninterrupted operation of your business system.
Training and Support
Warranty
We feel responsible for the solutions we deliver. We regularly monitor and test the various aspects of our solutions and endeavor to continuously improve upon it from time to time.
Support
We believe in relationships. As your solution providers we firmly believe that our job does not end at providing you a solution. We believe in continuously being in touch and in providing continuous support.
Training
We provide training on the solutions that we provide. As a solution provider we are fully responsible for the enablement of your personnel. To take care of the enablement of users of the solution, we train clients' personnel on the usage and hand hold through the initial stages of transition.